Company Profile
KnowBe4
KnowBe4 builds security awareness, phishing simulation, and human-risk management platforms for enterprise cybersecurity programs.
What They Build
Security Awareness and Human Risk Management
Customer Type
Enterprises, SMBs, Public Sector, Compliance Teams
Business Model
Subscription
Key Products & Initiatives
- KnowBe4 is widely known for phishing simulation and security awareness training at enterprise scale.
- Platform focus is reducing human error as a primary cyber attack vector.
- Training content, campaign tooling, and reporting support repeatable risk-reduction programs.
- HRM capabilities expand beyond training into broader user-risk visibility and behavior analytics.
- Customers use measurable training outcomes to support compliance and board-level reporting.
- Programs are often run jointly by security, HR, and compliance stakeholders.
Key Products & Brands
Security Awareness Training
Cyber Education PlatformSecurity Awareness Training provides role-based education modules for phishing, social engineering, and policy adherence topics. Security teams use it to establish baseline user behaviors and recurring reinforcement cycles. Program metrics support governance and regulatory requirements.
Phishing Security Test
Phishing SimulationPhishing Security Test simulates realistic phishing campaigns and tracks user responses for targeted coaching. Teams use it to identify high-risk groups and improve organizational readiness. Results are commonly tied to security KPIs and training plans.
SecurityCoach
Behavioral CoachingSecurityCoach delivers contextual guidance at the moment risky behavior occurs in daily workflows. It helps convert security learning into immediate corrective action. This real-time approach supports stronger long-term behavior change.
Human Risk Management Platform
Risk AnalyticsHuman Risk Management features combine simulation, training, and analytics into a consolidated user-risk view. Teams use it to prioritize interventions and demonstrate measurable progress to leadership. It aligns cybersecurity awareness with broader risk programs.
Role Families
Security Engineering & Research
Expected Skills
What They Work On
- Building training delivery systems, phishing simulation tooling, and analytics features.
- Developing user-behavior telemetry and intervention workflows for risk reduction.
- Improving platform scale, content operations, and customer admin experience.
Portfolio Ideas
- Build a phishing simulation workflow with user segmentation and result analytics.
- Create a behavior-risk dashboard with intervention recommendation logic.
- Prototype a role-based training platform with compliance tracking.
Security Operations & Risk
Expected Skills
What They Work On
- Analyzing training performance and phishing susceptibility trends across employee cohorts.
- Designing intervention programs and communication plans with HR and compliance teams.
- Reporting human-risk metrics to leadership and aligning remediation actions.
Portfolio Ideas
- Build a quarterly human-risk scorecard with actionable coaching recommendations.
- Create a campaign optimization model for phishing simulation impact by department.
- Design a governance workflow for awareness-policy compliance reporting.
Entry Pathways
internships
KnowBe4 internships are typically offered in engineering, product, and security awareness program functions. Interns often contribute to customer-facing features or program analytics work. Hiring emphasizes ownership, communication, and practical execution.
entry Level Roles
Entry roles include software engineering, awareness operations analysis, and customer success pathways. Candidates with behavioral analytics and communication strengths are competitive. Security fundamentals combined with program-management discipline are valued.
graduate Programs
New graduate opportunities include early-career technical and program-operations roles with onboarding into human-risk and SaaS security workflows. Early hires are expected to connect product execution with measurable customer outcomes. Internship experience can improve conversion potential.
Culture Signals
KnowBe4 emphasizes security culture and human behavior as strategic security levers.
Program measurability and practical adoption outcomes are recurring themes.
Cross-functional collaboration with HR and compliance is built into product use cases.
Customer education and enablement are prominent in company messaging.
Operational consistency in training and reporting is treated as critical.